Conflict Prevention, Managing and Resolution in a Multicultural Environment
Loading the player ...
Information
Gladis Benavides (bio)October 25, 2006
55 minutes
501 Recorded video views
0 Live stream views
Cultural differences can be a source of conflict. Differing styles of communication, cultural dynamics and even individual life experience can lead to misunderstandings, natural tension and in the worst scenario, behavior that may be perceived as or is actually offensive. The ability to prevent, resolve and manage conflicts in a multi-cultural environment is a critical and necessary skill. Come and explore some communication strategies to resolve conflicts.